How SmishAlert fits
Alongside the tools you already trust
SmishAlert is a lane beside your existing security, not a replacement for it. These guides explain how it fits next to email security, mobile threat defense, security awareness training and the protections built into phones, and what it would take to handle suspicious texts in-house.
Guides
SmishAlert and your email security
Your email security protects the inbox. SmishAlert covers the text messages that never reach it.
Read the guide →SmishAlert and mobile threat defense
Mobile threat defense protects the devices you manage. SmishAlert reaches the people you'll never enroll.
Read the guide →SmishAlert and your security awareness program
Your awareness program teaches people what to watch for. SmishAlert shows what's actually reaching their phones.
Read the guide →SmishAlert and the protections built into phones
iPhones and carriers already filter a lot of spam. Here's what they leave to you.
Read the guide →SmishAlert and building it in-house
Collecting suspicious texts is the easy part. Answering everyone quickly, and seeing the campaign, is the real work.
Read the guide →FAQ
Common questions
Does SmishAlert replace our email security?
No. Email security platforms such as Abnormal AI, Proofpoint and Ironscales protect the inbox and, increasingly, collaboration apps like Teams and Slack. SmishAlert adds a control for the text messages on people's phones, which those platforms don't reach, and sends its findings to the same SIEM.
How does SmishAlert relate to mobile threat defense like Lookout or Zimperium?
Mobile threat defense is the most complete protection for an enrolled mobile fleet, including phishing by text. SmishAlert reaches the people an organization will never enroll, such as customers, members, students and contractors, and groups what they report into campaigns. Organizations that run both cover the fleet and the wider population.
Does SmishAlert replace security awareness training?
No. Awareness training builds the habit of pausing and reporting. SmishAlert gives that habit somewhere to go on the phone, returns guidance in the moment, and shows the program owner which lures are actually reaching people.
Don't iPhones and carriers already filter scam texts?
They filter a lot of spam for the individual, and people should keep those protections on. What they don't do is tell an organization that its people or its brand are being targeted, or give a security team anything to act on. That is the gap SmishAlert fills.
Could we build this ourselves?
For a small team with few reports, a shared mailbox or ticket queue can work. The hard part is answering every person quickly enough to matter and spotting that forty reports are one campaign. SmishAlert does both at any volume.
Where is SmishAlert pricing?
Organizations start with a free 30-day pilot. Ongoing coverage is scoped after you have seen your data. Details are at smishalert.com/assessment#what-it-costs.