SmishAlert Help Center
Find setup guides, reporting steps, FAQs, and troubleshooting. Start below or use the categories to jump to what you need.
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Platform
What SmishAlert is and how reporting, protection, and security visibility fit together.
30-day pilot
The free 30-day pilot for organizations: what is included, the process, and the deliverable.
Deployment
Plans, MDM rollout, iOS message filtering, and Android.
Admin console
Web console for security and HR teams: dashboard, campaigns, reports, users, and billing.
Integrations
SIEM/SOAR routing, webhooks, executive reporting, and exports.
Getting started
Personal-mode setup on iPhone and enrolled Android first-run.
Reporting
iOS Share/Messages extensions and Android share targets and in-app reporting.
Threat detection
How SmishAlert detects threats and what threat levels mean.
Pricing and billing
Individual App Store plans, organization pricing, and the free 30-day pilot.
Trust and privacy
Deployment-mode data flow, retention, subprocessors, and your rights.
Troubleshooting
Fix common issues and get back on track.
FAQs
Common questions and general information.
Support
Get help, report bugs, or reach the team.
All articles
30-day pilot
Admin console
Getting started
Reporting
Threat detection
Pricing and billing
- Personal vs Unknown Guard (consumer iOS plans)
- Organization pricing and billing
- Subscription (individual iPhone)
- Cancel or change your subscription
- Manage your subscription with Apple
- Restore your subscription on a new device
- Request a refund (through Apple)
- Why do I see 'Subscribe to continue'?
- Plans compared
- Personal is now free
Trust and privacy
Troubleshooting
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